Terms and Conditions - SMS

Terms & Conditions

Last updated: 06/25/2025

By submitting your information or interacting with Ongro LLC, you agree to the following terms and conditions:


1. Consent to Communication


By providing your contact information through our website, forms, or any communication channel, you consent to receive communication from Ongro LLC, including but not limited to:


Appointment confirmationsPromotional offersService remindersFollow-up surveys or customer satisfaction inquiries


These communications may be sent via

phone call, SMS text message, email

, or other means using the contact information you’ve provided.


2. Message Frequency


Message frequency may vary depending on your interactions with us. You may receive recurring messages related to:


Service updates or schedulingSpecial promotionsSeasonal offers and educational tips


3. Opting Out


You may opt out of marketing communications at any time by following these steps:


Text messages: Reply “STOP” to any messageEmails: Click the “unsubscribe” link in the footer of any marketing email

Phone calls: Request removal during the call Or contact us directly:Phone: Email: [email protected]


Please note that opting out of marketing messages does not affect transactional or service-related communications.


4. Privacy Policy


We respect your privacy. Your personal information will never be sold or shared with third parties for their own marketing purposes. Information you provide will be used solely for:


Providing and improving our servicesResponding to your inquiriesManaging your customer accountSending you updates and offers, as per your consent


To learn more, please view our

Privacy Policy.


5. Data and Message Rates


Message and data rates may apply depending on your mobile carrier and plan. Ongro LLC is not responsible for any charges incurred from communication with our team.


6. Third-Party Tools


We may use third-party services (e.g., texting platforms, appointment scheduling software, email providers) to manage communications. These services comply with industry-standard security practices to help keep your information safe.


7. Changes to Terms


Ongro LLC reserves the right to update or modify these Terms & Conditions at any time. Updates will be posted to this page with a revised "Last updated" date.